After I helped Porto on their most known app, Transito +Gentil — with layout adjustments and a new login experience — I was asked to help them with a new feature.

The Problem

• Some users were complaining that the app wasn’t automatically recording their rides, therefore, they were not getting points;
• Other users were concerned that they did not have the option to stop their rides, whenever the reason was;
• So, the stakeholders come in contact with me to present a solution that could help them with that.

Solutions

• With that in mind, I did some research on how it was done with competitors. But, as far I went, that feature was something new in similar apps;
• My approach went to see how continuing and stopping actions, in general, were made. What I discovered was that sometimes those actions need a little friction.
• Son, in mobility apps, since the users just have a glimpse of their screen, the start/stop action must not be something simple as a one button touch.

UI Design